Control Expert honored

02.07.2024

In a time when artificial intelligence is increasingly making its way into various industries, we at ControlExpert are delighted to have been honored with the AI Innovation Award 2024 in the “Heavyweight” category. This incredible success is a testament to the hard work and dedication of our amazing team in automating automotive claims processes.

We see this award as motivation to further advance our innovative approaches and to make a positive impact on our industry and society.

The Vision Behind Our Innovation

At ControlExpert, AI has now become an essential component in all our products. Our solutions offer customers innovative approaches and the integration of the latest technologies, which are shaping claims processes in a sustainable way. Our goal is to design the claims process of the future by harmonizing efficiency, claims costs, customer satisfaction, and sustainability—with AI as the driving force behind this development.

Our Innovative Contribution to Artificial Intelligence

As a company that has specialized in end-to-end claims handling for car accidents since 2002, we understand the importance of efficiency and customer satisfaction in our industry. We have focused on digitizing manual processes to significantly reduce claims costs for insurance companies and to increase efficiency in claims handling. Our goal is to optimize the operational performance of our business customers and to enhance their customer satisfaction.

Our award-winning prototype improves the typical claims handling process. It marks a milestone in the targeted use of artificial intelligence for decision support:

After an accident, our system collects comprehensive information, including images and structured data about the accident's circumstances. A specialized AI assesses the repairability of each damaged component. If a component cannot be repaired, the process suggests a replacement, also considering the use of recycled parts to maximize ecological benefits.

The end-to-end process we developed ensures efficient and customer-friendly claims handling, while also taking ecological aspects into account. We are constantly striving to work with and further develop new technologies to stay at the forefront of the industry. Our innovations not only accelerate processes but also optimize them through the use of AI, establishing us as pioneers in the integration of advanced technologies into traditional processes.

Our Future

Winning the AI Innovation Award 2024 reinforces our commitment to continuing on this path, as we have ambitious plans to further develop our technologies and to create additional solutions that digitize and automate claims management.

Our goal is to rethink traditional processes, always seeking opportunities to effectively integrate cutting-edge technologies into existing workflows. This brings us one step closer each day to our vision of enabling fair same-day car damage settlements for drivers all around the world.

We are excited about future developments and about further unlocking the potential of artificial intelligence!